Since each operation is unique, each operation demands a unique solution. This starts with the type of plan your contract has set forth. A good provider doesn't just jam you into a one-size-fits-all program. In fact, have you even asked what options you have? Or did your provider just make that decision for you? While this is a decision that's usually made at the start of a new relationship, if you haven't had that conversation, now's probably the time. For the sake of providing you with examples, here are three types of programs that are popular:
Typically when you engage with a new motive power provider, the impetus is for new equipment, which involves a system overhaul and the subsequent installation. Once that's done, you're faced with a decision: do you want them to manage everything for you? The advantages are that you'll receive timely maintenance and continuous efficiency reports. Cutting-edge providers can also manage remotely by computer, and will often snuff out issues with batteries and chargers before they become full-blown. If you want to kick back and let the pros do the heavy lifting, then this is the obvious option for you.
Many operations have qualified personnel who are equipped to manage the day-to-day motive needs of the company. If that's the case, then a comprehensive program isn't what you need. Your motive power provider can serve as an upfront consultant—handling recommendations, installation, etc.—and then hand you the keys at the end to manage it all on your own. While this can save cost, it will definitely take more man hours. That's why it's important to calculate the true savings, and ensure that your employees have proper equipment training as well.
There is nothing like operational data to help you manage your fleet. Today’s technology makes it possible for motive power providers to remotely monitor batteries and provide user-friendly reports. Monthly reports can help identify if you are operating your assets within the manufacturer recommended guidelines. These reports can also alert you to batteries that need watering or if there are signs of problems ahead. Finally, motive power partners should be able to train your maintenance personnel and, if desired, audit their process and procedures on an annual basis.
While many companies choose the comprehensive programs simply to have complete peace of mind, the point is that many businesses aren't even aware that options exist. So whether you're in the market for a new provider, or in a current engagement with one now, this is a question you should be asking. In the end, the program that works best is the one that fits your fleet perfectly.
Want to learn more about what your motive power provider should be offering you? Download our complete Motive Power Buying Guide so that you'll have every base completely covered.