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What Is a Mission Critical Facility? Critical Power Guide

Written by Concentric Staff | Wed, Nov 4, 2026


A mission critical facility is any operation such as a data center, hospital, or utility substation where even a brief power interruption can cause significant financial loss, safety risk, or service failure. These facilities depend on critical power and critical backup power systems to ensure operations never go down, no matter what happens to the primary power source.

Concentric's Critical Power Division has spent years building a seasoned team and a strategic supplier base that delivers the engineered systems and management solutions mission critical facilities need. In 2025, Critical Components Infrastructure (CCI) joined the Concentric family of companies as its dedicated Mission Critical division, extending our technical capabilities across high-availability data center environments, healthcare facilities operating under NFPA 99 compliance requirements, and other mission-critical infrastructure sectors managing accelerating AI-driven power density demands. Our mission is to partner with customers to design, install, and manage brand-independent, turnkey critical power solutions with fail-safe reliability.

What Does a Critical Power Provider Do?

Critical Power provides superior critical power products and equipment maintenance solutions for mission critical facilities, allowing operators to focus on running their business instead of managing power risk.

Critical Power designs and manages engineered power and maintenance solutions from conception through retirement, minimizing the risk of costly downtime and service interruption. This work is informed by decades of benchmarking data and field experience.

Our critical power solutions start with equipment that is then integrated into the right power system for each customer's needs. But equipment alone isn't enough; your power infrastructure is only as reliable as your backup plan.  What sets Concentric apart is the reliability and confidence delivered by our engineering expertise and continuous product and technology evaluation process.

From site assessment to integrated system design, equipment installation, and ongoing proactive maintenance, we ensure that when primary power fails, your critical backup power is standing ready to support mission critical infrastructure.

What Services Does Critical Power Cover for Data Centers and Other Facilities?

Our Critical Power solutions cover the entire critical power needs spectrum for data centers and other mission-critical facilities:

  • Site audits and assessments
  • Critical power system design and engineering
  • Project management
  • Battery systems and chargers
  • UPS systems
  • Switchgear control power systems
  • Factory witness testing
  • Installation and commissioning
  • Turnkey power system management
  • Battery monitoring
  • Predictive and preventive maintenance
  • IR scanning and thermography
  • Load and capacity testing
  • Equipment repair and maintenance
  • Rental UPS systems and batteries
  • Battery replacement and recycling

What Is the Process for Building a Managed Critical Power System?

Concentric's systematic approach to building a managed power system follows five key components:

  1. On-site audit and assessment

  2. Engineering design

  3. Turnkey installation

  4. Maintenance and reporting

  5. Managing the replacement cycle

This comprehensive, fail-safe process is why regional and national customers across mission critical industries trust Concentric to deliver the reliable power their operations depend on, including:

  • Telecommunications
  • Information and Communications Technology (ICT) infrastructure
  • Data centers
  • Electrical utilities
  • Oil & gas
  • Industrial power/manufacturing
  • Facility services
  • Government
  • Healthcare
  • Universities
  • Anyone with mission-critical digital systems
  • Anyone with switchgear

Concentric partners with customers to deliver engineered critical power solutions built on a mutual commitment to reliability, safety, quality, and integrity. We take customers out of the role of managing each disconnected part of the power system life cycle and become their advocate throughout the entire process, delivering a reliable, functional, optimized solution that provides the best total value for critical power operations. Contact us to learn more.

Frequently Asked Questions About Mission Critical Facilities